Apple TV
When trying to play a movie on my first generation Apple TV hooked to my tv set, cannot get the movie to play. I enter my Apple ID with password and the code. The tv goes back and asks again for my Apple ID and password.
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When trying to play a movie on my first generation Apple TV hooked to my tv set, cannot get the movie to play. I enter my Apple ID with password and the code. The tv goes back and asks again for my Apple ID and password.
You are probably exceeding the time limit; some have reported that its is merely 30 seconds between receiving the verification code and submitting.
Enter your password, but do not submit yet. Request a (new) code, and append that to the password, without space or other separator character. Then submit. Entering 6 digits should be doable within the given time.
You are probably exceeding the time limit; some have reported that its is merely 30 seconds between receiving the verification code and submitting.
Enter your password, but do not submit yet. Request a (new) code, and append that to the password, without space or other separator character. Then submit. Entering 6 digits should be doable within the given time.
Is your Apple TV 3.9 inch and black, or 7.7 inch and silver-white? The black models are 2nd generation or later.
Identify your Apple TV model - Apple Support
If you have two-factor authentication for your Apple ID, and a 2nd or 3rd generation with older software, then the sign-in procedure is a bit special:
What if I use two-factor authentication on a device running older software?
If you use two-factor authentication with devices running older OS versions—like an Apple TV (2nd or 3rd generation)—you might be asked to add your six-digit verification code to the end of your password when signing in. Get your verification code* from a trusted device running iOS 9 and later or OS X El Capitan and later, or have it sent to your trusted phone number. Then type your password followed by the six-digit verification code directly into the password field.
There is a time limit before the code expires, so request your code (or a new code*) after entering the characters of your password, to use those precious seconds effectively for just the code.
My Apple TV is the 3.9 black unit, version 3. My software on all my devices are up to date.
I enter the certification code as given from the tv set on my iPad and hit Enter. I am redirected back to renter my Apple ID and password and am given a new certification code every time.
Adding the code at end of password did the trick. Thanks.
Apple TV