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Hello!
I've just connected a brand new Philips 499P9H Curved SuperWide-LCD-Display to my MacBook Pro 15" 2018 via USB-C cable. The monitor has a panel with 5120x1440. Unfortunately is seems that the Macbook Pro is not able to switch to that resolution. It works instead with a resolution of 3840x1080 that is not really satisfying for me.
Any ideas?
MacBook Pro 15”, macOS 10.14
Yes - I know that USB-C is a connector. Here the requested Information:
In the meantime I have some more information:
I am sure that the internal graphics of the MBP should be able to provide such a resolution since the machine was previously connected to a LG Ultrafine 5k using the included Thunderbolt-3 cable and the total number of pixels on such a monitor is higher.
Signal Input: DisplayPort 1.4* x 1, HDMI 2.0 b x 2, USB-C 3.1 Gen 2 x 1 (upstream, power delivery up to 65 W)
It is not clear to me that the USB-C cable included in the box is suitable for running the display.
You should obtain a DisplayPort adapter, rated for "4K" or "5K" and see if you get the resolution you want.
There is another thread about this monitor here already. Users found that if their Mac featured Dual Graphics, the Discrete Graphics processor (used automatically for external displays) could drive the display at its top resolution.
If their Mac had only Integrated Intel Graphics, they needed to provide TWO connections and treat the display like two displays joined at the hip.
USB-C is the name of the connector, not the cable.
Exactly what cables and adapters are you using?
How did you decide what resolution is actually being used?
Some users had to install SwitchresX or DisplayMenu to override the default settings produced by the display.
Philips 499P9H Curved SuperWide-LCD-Display on MacBook Pro 15" 2018
