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How many time do I need to report problem?

Every time when I close my mbp 2018 it panics and shutdown

every time it shows me

panic(cpu 0 caller 0xffffff7f926f3e6d): \"DSB0(MacBookPro15,1): thunderbolt power on failed 

every time I press report to Apple

half of year I've report about one problem, and this problem not solved even after reinstalling osx




[Edited by Moderator]

MacBook Pro 15”, macOS 10.14

Posted on May 14, 2019 11:28 AM

Reply
Question marked as Top-ranking reply

Posted on May 14, 2019 11:41 AM



Download macOS Mojave 10.14.5 Combo Update - Apple Support https://support.apple.com/kb/DL2001


After it has downloaded, reboot into Safeboot mode, and from this environment launch the installer.




SafeBoot  https://support.apple.com/en-us/HT201262

Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.





Always advised to have a current back up plan in place.

3-2-1 Backup Strategy: three copies of your data, two different methods, and one offsite.



.

5 replies
Question marked as Top-ranking reply

May 14, 2019 11:41 AM in response to Karmadon



Download macOS Mojave 10.14.5 Combo Update - Apple Support https://support.apple.com/kb/DL2001


After it has downloaded, reboot into Safeboot mode, and from this environment launch the installer.




SafeBoot  https://support.apple.com/en-us/HT201262

Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.





Always advised to have a current back up plan in place.

3-2-1 Backup Strategy: three copies of your data, two different methods, and one offsite.



.

May 14, 2019 11:17 PM in response to Karmadon

Karmadon wrote:

now I send reports from new ver 10.14.5

"macOSPanicString" : "panic(cpu 2 caller 0xffffff7f9ecf5e6d): \"DSB0(MacBookPro15,1): thunderbolt power on failed


If a resetting of the the  SMC  https://support.apple.com/en-us/HT201295

does nothing to resolve the issue—




Get a free over the counter 'Apple Service Diagnostics' test /assessment


Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/


How many time do I need to report problem?

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