You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Iphone is disabled after it was stolen and found 4 months later - I just can't connect Iphone when using Itunes, since I never used Itunes before. Since someone has tried to put in a code too many times, it stays now in disabled mode I guess - Can I retrieve my data still when I know my passcode - don't get into a position to put it in - or is the only was to clear it all now? Thank you for helping out.
iPhone 5, iOS 10
What happens when you try to use iTunes? Error message(s)?
What happens when you try to use iTunes? Error message(s)?
No - phone gets me to the pic showing that it is connected - little cable and plug - put no other action, Itunes does not show a connection. I downloaded Icloud - use an old PC - and the same, I don't see any link on I cloud either to get them connected. However when I log on on apple account set-up, then I see the disabled phone, so it is all listed but I can not activate or touch it in any way. Sorry, I am not an apple person - seems like I am missing a small link
Tells me: Make sure that your iOS device is unlocked and on the Home screen - does not help me since my phone is disabled.
I will try and use a friends MAC - might make a difference. Thank you for helping so far.
You are welcome.
disabled iphone 5
