Iphone is disabled after it was stolen and found 4 months later - I just can't connect Iphone when using Itunes, since I never used Itunes before. Since someone has tried to put in a code too many times, it stays now in disabled mode I guess - Can I retrieve my data still when I know my passcode - don't get into a position to put it in - or is the only was to clear it all now? Thank you for helping out.
iPhone 5, iOS 10
What happens when you try to use iTunes? Error message(s)?
No - phone gets me to the pic showing that it is connected - little cable and plug - put no other action, Itunes does not show a connection. I downloaded Icloud - use an old PC - and the same, I don't see any link on I cloud either to get them connected. However when I log on on apple account set-up, then I see the disabled phone, so it is all listed but I can not activate or touch it in any way. Sorry, I am not an apple person - seems like I am missing a small link
Tells me: Make sure that your iOS device is unlocked and on the Home screen - does not help me since my phone is disabled.
I will try and use a friends MAC - might make a difference. Thank you for helping so far.
You are welcome.
disabled iphone 5
