Jimboyla Author

Level 1

4 points

Payment problem

My bank card put a hold on my purchase items in app but when they unlocked it I have to contact iTunes for support as I still could not pay

why ?

iPhone XR, iOS 12

Posted on May 14, 2019 2:10 PM

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1 reply

Level 10

104,560 points

May 14, 2019 2:37 PM in response to Jimboyla

Hello,

See this:

If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store

Change or remove your Apple ID payment information

Good luck.

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Payment problem

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