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Video files (.MOV, .mp4,)

https://youtu.be/rK6NfU_cfko


I have this app called iXpand that I use to transfer videos and photos from my computer to mt iPhone 6. iXpand is a usb-lightning type of USB that I plug into my computer like a regular USB, move the photos of videos over, and then eject it and then insert it into my iPhone, opening the iXpand application on the phone and moving what I need over.

I have been using this since last September to make videos with the help of the Splice application. The videos I have been using are .mp4 and I have never had any issues transferring them from the USB drive to my phone before until now.

For some reason it is saying that the iPhone does not support these types of video files. Nothing I have done has changed and the videos are short .mp4 files.

I have also tried to use drop box on my computer and them opening the application on my phone to transfer the videos that way, thinking maybe the iXpand was the issue, but no, Dropbox gave the me same response, that the video type is not supported.


I have opened these videos in VLC media player both on the PC and the VLC application on the iPhone just to make sure that they were not corrupted, and they are not. They work just fine.


So, I am wondering what the issue is with the iPhone not allowing me to open and save these videos like it used to. I have attached some images of the errors and one of the videos in question that will not copy or play on my iPhone.

iPhone 6, iOS 12

Posted on May 14, 2019 2:16 PM

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Video files (.MOV, .mp4,)

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