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Changing Icloud Email

Years ago, I had an Ipod touch that I created an icloud with my main email. I then stopped using that ipod, and forgot my password to that icloud, so I created a new one with a different email for my iphone xs. Now that I am graduating, I will not be able to use the email on my XS account and would like to switch it to the original one, but it keeps saying that the account already exists because of my ipod. Help!

iPhone XS, iOS 12

Posted on May 15, 2019 4:37 PM

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Question marked as Top-ranking reply

Posted on May 15, 2019 5:26 PM

You can't merge Apple IDs, which is what using the same email address for 2 IDs would be doing. You will need to get another email address or try to recover the password for the original ID so you can use it.


Enter your Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage


Apple ID – Forgot Password



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Changing Icloud Email

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