Cellular Data Settings Won’t Load

When I go to Cellular in my phone settings, the Cellular Data settings where you can toggle on and off the cellular access for each app will not load. It shows a loading bar. Because of this I cannot turn on or off cellular for any app in particular. I have an iPhone 8plus.

iPhone 8 Plus, iOS 12

Posted on May 16, 2019 5:46 PM

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1 reply

May 17, 2019 10:59 AM in response to katekenned01

Hello katekenned01,



Thanks for that info and for choosing the Apple Support Communities. If I understand correctly, you are unable to adjust cellular data settings on your iPhone, as it just shows a loading icon. First, restart your device as iOS clears cached data and does other system optimizations when you turn your device off and on. Next, Make sure your iPhone is up to date, as the updates contain stability fixes that can resolve issues like yours, as well as important security updates to keep your iPhone safe.



Update the iOS software on your iPhone, iPad, or iPod touch

Restart your iPhone, iPad, or iPod touch



Cheers!

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Cellular Data Settings Won’t Load

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