message history on MacBook Pro dissapeared after operating system upgrade

Hello,

I recently upgraded my macOS software to High Sierra on my 2012 MacBook Pro Retina Display laptop. After runinng what seemed like a fairly routine update, when I opened up my computer again, and started messages, my entire history was blank. How can I get the history back? When I google this, the only answers I see are to "Restore" through Time Machine. This is not a current option for me, and I think the messages are still "out there" because parts of them are on other devices, and I can see the archive, chat.db etc. files in my library. I just don't know what to do with them. How to connect/resynch?


As a sidenote, messenger is working (I was able to receive a test message).


Thanks!


MacBook Pro 13", macOS 10.13

Posted on May 17, 2019 3:16 PM

Reply
2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

message history on MacBook Pro dissapeared after operating system upgrade

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.