You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple care claim

I just want to know to know how much it is to do a phone replacement. iPhone 7 Plus is what I have, how do u know what coverage i have??

iPhone 7 Plus, iOS 12

Posted on May 17, 2019 4:18 PM

Reply
Question marked as Top-ranking reply

Posted on May 17, 2019 4:21 PM

If you have iOS 12.3 go to settings/general/about and it will tell you your warranty status.

If you haven't updated yet use this link-->Check Your Service and Support Coverage - Apple Support


And if you no longer have warranty coverage here is the information on repairs-->iPhone Repair - Official Apple Support

3 replies
Question marked as Top-ranking reply

May 17, 2019 4:21 PM in response to Cathymunoz15

If you have iOS 12.3 go to settings/general/about and it will tell you your warranty status.

If you haven't updated yet use this link-->Check Your Service and Support Coverage - Apple Support


And if you no longer have warranty coverage here is the information on repairs-->iPhone Repair - Official Apple Support

May 17, 2019 4:20 PM in response to Cathymunoz15

If your iPod Touch, iPhone, iPad or iWatch is Broken


Apple does not usually fix iDevices except for screens – iPhone Screen Repair & Replacement - Official Apple Support – and minor work they can do in their shop. Instead, they exchange yours for a refurbished or new replacement depending on the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model. You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple: You can make an appointment at the Apple Retail Store - Genius Bar and take it in for service. You can also look for an Apple Store - Find a Store - Apple. You will find respective repair costs from the appropriate link:



Apple care claim

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.