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Level 1

4 points

Apple Care in Different Country

Hi Team,

I have a few queries regarding Apple Warranty coverage before purchasing an iPhone.

I am a resident of Gurgaon, India but I am currently in Jakarta, Indonesia for a few months. I am thinking of purchasing an Unlocked iPhone XS (Model A2097) from Jakarta.

1. Before purchasing, I can I assure that I am getting an original Apple Product? Can i check the serial number on some website for authenticity?

2. Is it that the phone will work on Indonesian sim only? Will there be any problem when I start it with an Indian Sim card?

3. How would the warranty apply when i am back in India? If I need some repairs, then would it be repaired in Apple Support centers in India or sent to Jakarta for repairs?

Posted on May 17, 2019 10:59 PM

Best reply

sergekills

Level 7

33,251 points

Posted on May 18, 2019 1:52 AM

You can do that in the store. If you are going to purchase an iPhone from an Authorized Seller, the device will be 100% original.
If you purchase an unlocked hone for the full price, it will work anywhere with all SIM cards.
iPhone has a limited warranty that is only valid in a country of purchase.

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Apple Care in Different Country

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