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Lapple369 Author

Level 1

4 points

Refund music

I accidentally bought an album and need to return it, I’ve tried doing it on my phone but the link it takes me to says that there’s no data to download. Please just help me return it ASAP!

Posted on May 18, 2019 1:40 AM

Top-ranking reply

Roger Wilmut1

Level 10

131,326 points

Posted on May 18, 2019 1:42 AM

Strictly speaking all purchases are final (after all, you can't very well return them): please see this page for information on requesting a refund: Request a refund for an App Store or iTunes Store purchase - Apple Support

Apple have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to iTunes Store - Contact Us - Apple Support

Alternatively go to the page suggested in the Help page linked to above: Report a Problem

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