You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Possible Fraud

I just got a call from this number ‭1 (877) ****-3930‬, claiming there have been fraudulent activity on my Apple device. Was this call really from you? If so, what is the problem?




[Edited by Moderator]

iPhone XR, iOS 12

Posted on May 18, 2019 12:27 PM

Reply
Question marked as Top-ranking reply

Posted on May 18, 2019 12:29 PM

Apple won't call you unless you called them and requested a call back. Scam/phishing.


From the article below.


If you get a suspicious phone call or voicemail


Scammers spoof phone numbers and use flattery and threats to pressure you into giving them information, money, and even iTunes gift cards. Always verify the caller's identity before you provide any personal information. If you get an unsolicited call from someone claiming to be from Apple, hang up and contact us directly.


Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams



2 replies
Question marked as Top-ranking reply

May 18, 2019 12:29 PM in response to Whimsugar

Apple won't call you unless you called them and requested a call back. Scam/phishing.


From the article below.


If you get a suspicious phone call or voicemail


Scammers spoof phone numbers and use flattery and threats to pressure you into giving them information, money, and even iTunes gift cards. Always verify the caller's identity before you provide any personal information. If you get an unsolicited call from someone claiming to be from Apple, hang up and contact us directly.


Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams



Possible Fraud

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.