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Level 1

4 points

My macbook does not turn on

My macbook’s pro screen is black and does not turn on, but capslock light is green than means that macbook works, please help me

MacBook Pro 13", macOS 10.14

Posted on May 19, 2019 10:51 PM

Top-ranking reply

Level 9

67,576 points

Posted on May 20, 2019 12:42 AM

Does anything happen when you press F2 a few times?

If not, can you attach an external display and see if you get an image?

You may also try resetting NVRAM and SMC and see if it helps.

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