e-sim doesn't work in Spain & France

If I understand your response correctly, by turning on my cellular & roaming, I’m incurring Verizon’s $10/day plan. Since I’m gone 40 days I didn’t want to incur that cost, thus the nano-sim while here but use Verizon on a WiFi basis only. As I mentioned, Apple here in Bordeaux indicated the e-sim is not set-up/working in France

Thx Michael, but I guess that’s my point. If Apple is going to be transparent about the e-sim feature - which is an excellent feature & why I upgraded due to my heavy Europe travel this year- they should educate their re-sellers ( Verizon et al) & on-line support personnel. I’ve been wrestling w/this issue for 4 weeks & finally was told the reason by a French Apple employee. In reading any Apple promo material they do not qualify the e-sim feature but rather tout its feature for foreign travel

I agree with you to a point. For many, including myself, who are not so tech savvy to understand how the e-sim works and the fact that each country has to be able to support it, it's hard to be able to even anticipate that as a question. When I discussed with Apple, that was not brought up by the Apple salesperson. I was very specific with why I wanted the phone due to the e-sim and traveling. Service providers, mine being Verizon, are generally totally clueless and of little value to ask for any accurate technical/operational information. When I mentioned to both Apple and Verizon where I was going, neither said, "oh well e-sim is not supported in France" but rather agreeing about how nice a feature it is to have. The nano-sim works just fine, but not being able to receive/send texts or wifi calls to the US makes the e-sim totally worthless for me in France. I might as well have a burner