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Level 1

7 points

iPhone XR black frozen screen

Frozen iPhone XR yes updated recently and battery charging all night....Unresponsive to buttons...

H E L P!!!

iPhone XR, iOS 12

Posted on May 20, 2019 10:30 AM

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Level 4

1,354 points

Posted on May 20, 2019 10:40 AM

See this for help: If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

If that doesn't help then i would advise contacting Contact Apple Support, Apple Store or AASP and set up service

https://support.apple.com/repair

Get your iPhone, iPad, or iPod touch ready for service - Apple Support

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Best reply

Level 4

1,354 points

May 20, 2019 10:40 AM in response to protogo

See this for help: If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

If that doesn't help then i would advise contacting Contact Apple Support, Apple Store or AASP and set up service

https://support.apple.com/repair

Get your iPhone, iPad, or iPod touch ready for service - Apple Support

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iPhone XR black frozen screen

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