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Hi, I'm stumped! the printer was showing as connected but idle in the printers and scanners menu but I keep getting the message that 'scanner reported and error'. I deleted and re-installed an updated driver for my current OS operating system, Mojave 10.14.5. But it hasn't helped. Any ideas please?
MacBook Air 13", 10.14
Have you tried all of the methods in this Apple document: If you can't print from your Mac or iOS device - Apple Support particularly the section about resetting the printer system?
Have you tried all of the methods in this Apple document: If you can't print from your Mac or iOS device - Apple Support particularly the section about resetting the printer system?
My mac air no longer recognises my Canon MG66650 printer
