When receiving phone call, youtube video unpauses

I solved the problem by disconnecting FaceTime on my Mac from my iPhone. Go to FaceTime on your Mac, select Preferences, and uncheck "Use your iPhone cellular account to make and receive calls when your iPhone is nearby and on Wi-Fi." That stopped it.

I have the same issue and not sure if it's correlated to the last update, but that probably is the case.

In any event it's a pain in the neck when a video starts playing in YouTube when a phone call comes in.

Apple, please fix this ASAP.

I have this same problem - only started since the last macOS update I believe. I have tried reducing the number of accounts / emails that I can get a phone call on and made sure these reduced settings are consistent on both Mac and iPhone. Will see what happens when I get the next incoming call. Since most of my incoming calls are work related, this behaviour is not at all what I want.

OK just had a call, problem remains. Will disable calling on Mac and suggest we both report this to Apple.

(May be a change in Chrome - have not gone looking for that as yet, but can't see why this function makes sense to anyone).

Andrew

I have the same problem. Very frustrating since you have to quickly find whatever is playing and turn it off while trying to answer a call. I assume it is a feature that is supposed to pause audio or video when there is an incoming call, but clearly it is not working properly. Please fix Apple.

This also happens with airpods. If I have them paired to y macbook and have a video paused in the background (in some random tab even), taking them out / putting them in causes the video to play. It's unbelievably frustrating.

Me too. In fact, my wife's phone just rang and it unpaused a YouTube video in Chrome on my Macbook Pro (Mojave 10.14.5). She has an account on my computer and was logged in, but my account was active.

I have this problem as well. Here's where it becomes very annoying: I tend to have a lot of browser windows open. When a call comes in, some random video begins playing and I have to answer a call while fumbling to figure out which window is playing sound.

In the case of where you might be accepting a call via your Macbook itself, you cannot use the MUTE control (if that's not obvious).

This is extremely disruptive, especially in a professional environment -- and IMHO something that should have been addressed in a proper QA environment.

Same problem, and it is the most annoying thing. Because of my work I usually have more than 1 browser and many tabs open, and several of them are videos, I spend minutes trying to find which random video was unpaused!

and some times, the call bubble, gets stuck there when I pick on my phone(cause otherwise I can't hear the caller because of the video until I find it)

Robert's workaround is certainly useful to put an end to the super-annoying behavior (thanks Robert), but let's not give Apple / Google the impression that the issue is solved. We're disabling a feature that's not working properly. Stopping a malfunctioning smoke detector by pulling out the battery puts an end to the noise, but probably isn't the best long term solution :-)

Correct, HeyNaomi.

This is a way to prevent paused videos from starting to play when a call comes in. It is a workaround until Google fixes the bug in Chrome that makes this happen. They say they will have it solved for the next version of Chrome. We'll see. In the meantime, I'm using FaceTime on my iPhone only.

It cannot be just a Chrome bug, because it also happens with Spotify and other similar applications. Apple must address it directly, and it's kind of ridiculous that they have yet to do that considering it's been months and potentially affecting millions of people.

I believe there may be more involved. I just bought an external B&O bluetooth speaker. While powering it off, after starting to play back on my Airplay2 devices, surprise.... one of my google Chrome windows started playing some random video I had paused.

This is very annoying indeed. Worse of a problem if you are hosting a video meeting in a professional setting and a random paused video starts playing on chrome :( Go figure which tab is playing in which window!

I have just disconnected facetime on Mac for now or connect when I need it.

Apple/Google when is the fix coming? Thx

I have reported this issue to Apple and to Google.

Apple is clearly aware of the problem - I got on phone with a support tech and forwarded this thread via email as well.

Apple, please fix this ASAP!