Cannot pair drone with Swift Playgrounds

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Level 1

12 points

Cannot pair drone with Swift Playgrounds

When attempting to pair the Parrot Mambo drone to the iPad using the Swift Playgrounds app and Parrot Education playground (4.2) the playground will not connect to the drone. As soon as a connection attempt is made, the image portion of the playground crashes and an option to connect is lost. Resetting the playground fails to allow connection. Deleting and reinstalling the playground will reproduce the same problem. Earlier versions of the Parrot Education playground (prior to 4.2) had no issue establishing a connection.

I am running iOS 12.3 and the latest version of the Swift Playgrounds app.

iPad Air 2 Wi-Fi

Posted on May 21, 2019 4:01 PM

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Answer 1

May 22, 2019 2:50 AM in response to MeesterZee

We do experience that issue at our school with iPad Generation 6. I contacted Parrot and they said, I had to contact Apple. I contacted the phone support and they advised me to check that portal.

Apple or Parrot have to do something. We also updated the drones to the newest version.

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Answer 2

MeesterZee Author

Level 1

12 points

May 22, 2019 7:30 AM in response to vsbb-school

Glad to know we're not the only ones experiencing this issue. I'm very disappointed by Parrot's lack of support on this. I also left a note on the GitHub site for the Parrot Swift Playgrounds. Link here: https://github.com/Parrot-Developers/Drone-Swift-Playgrounds

Hoping a new version is pushed out soon. Very frustrating...

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Answer 3

May 22, 2019 7:31 AM in response to vsbb-school

Encountered the same issue. After having triple-checked all our devices and versions of iOS (12.2 & 12.3), playground (3.0) and parrot education (4.2) we could pin down the issue to the new version of playground (3.0) and parrot education (4.2) running on „normal“ iPads and iPad Air. iPad Pros were not affected although running the exact same versions.

iPads with playground 2.0 or 2.2 could still connect to mambo with parrot education 3.1.

However, all iPads could connect to parrot maclane.

Parrot adviced us to get in touch with apple. We tried. We tried hard. And we failed.

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Answer 4

MeesterZee Author

Level 1

12 points

May 30, 2019 10:00 PM in response to vsbb-school

Same issues for us on 12.3.1. After emailing back and forth with Parrot support, Parrot recommended I open an official bug report with Apple at bugreport.apple.com. Will hopefully update with a resolution soon.

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Answer 5

Jun 4, 2019 1:49 PM in response to MeesterZee

Please do let us know what you find out. I've had the same issues too. Contacted Parrot only to be told contact Apple. Apple tells me to contact Parrot and check out this particular thread. Maybe Parrot is at the WWDC this year seeking out help? I would like this resolved soon too as I have a presentation that I'm traveling to DC that centers around the Mambo drone and Swift Playgrounds.

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Answer 6

Jun 10, 2019 11:49 AM in response to STEMTechteacher

Hi everyone,

sorry for the trouble, we just saw this thread and the GitHub.

This issue never showed up during our test, and also apparently only appear on some iPads.

We are looking into it right now.

I will keep you posted.

Jerome

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Answer 7

Jun 10, 2019 3:59 PM in response to Parrot-Education

Ok, we have a quick fix :

https://github.com/Parrot-Developers/Drone-Swift-Playgrounds/issues/2

You can download a fixed book there and airdrop it to your ipads.

I will update the official book feed as soon as possible!

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Answer 8

MeesterZee Author

Level 1

12 points

May 24, 2019 11:04 AM in response to schwenkel

iOS 12.3.1 release today with bug fixes. Does this resolve anything?

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Answer 9

May 29, 2019 2:16 PM in response to MeesterZee

I tried out with the newest iOS version today. The problem still remains.

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Answer 10

Jun 12, 2019 5:04 AM in response to Parrot-Education

Thanks a lot! We can connect again to the old parrot drones.

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Answer 11

Jun 19, 2019 1:33 PM in response to Parrot-Education

Thank you so much! It worked! One other question...will this also work for the blank Parrot Swift Playground subscription too? Appreciate your hard work.

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Answer 12

Jun 19, 2019 1:34 PM in response to STEMTechteacher

Yes, we are currently updating the 2 books :)

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Answer 13

clsmpm

Level 1

4 points

Jun 20, 2019 2:03 PM in response to MeesterZee

Hi. What is the latest version of the Parrot Swift Playground? 5.0? It is still necessary download the file shared on Dropbox or just delete the Swift Playground and install again? Thank you.

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Answer 14

Jun 20, 2019 2:14 PM in response to clsmpm

The books have been updated on the official Swift Playgrounds subscription channel.

You can now subscribe through the regular app.

Thanks

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Cannot pair drone with Swift Playgrounds

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