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Microsoft Outlook doesn't work on iPhone XR. After installing Outlook app it is neither synching with my MS Exchange account nor it is allowing to write a new email. However, the stock mail app on the phone is working fine with my MS Exchange account. So this must be something to do with compatibility between Apple and Microsoft. This must be fixed asap.
iPhone XR, iOS 12
You do not require Outlook App at all.
Go to
Settings > Password & Accounts > Add Account > Outlook > [Enter Your credentials] > Save
See the GIF for adding Gmail, the process remains same for Outlook.
That's It
See the Pic below
Add an email account to your iPhone, iPad, or iPod touch - Apple ...
Thanks SravanKrA. But not sure what you mean by "You don't need Outlook App at all.".
As I mentioned everything including my work emails are working fine in the phone's stock mail app. But I want to use Outlook App for work emails. It is my choice and iPhone should not prevent me from using Outlook App. I hope you get it now.
If outlook is having issues then you need to report that to Microsoft or check with your work’s MS account admin about it. Apple has nothing to do with how MS develops and manages its own apps so can do nothing about an issue with an MS app.
I know MS Outlook works just fine with iOS 12.3 on my iPhone XS and iPads.
Recently Microsoft Outlook have changed the way it syncs with the iPhone.
When you add the microsoft account to the mail app in Settings > Passwords & Accounts > Add account, Microsoft outlook will send you an email that is easily overlooked. Within that email it says something along the lines of, "We've noticed you've signed in on a new device, do you want to use the Outlook Mail app or continue using this device" You need to respond to this email to allow your information within the email account like messages, contacts, ect to sync onto the iPhone. You can also manually sync the information from within the settings of the Outlook Mail app if it's already installed on the iPhone.
Hi,
I'm having same issues. I switched from 6 to XR a week ago. Everything was working without a hitch and today i receive notifications with hours of delay. Deleted the app and re-installed, refreshed the background app to be turned on and off as well as notifications or outlook. Restarted the phone, ensured all notification from Outlook are setup correctly. Outlook and iPhone have a disconnect. I also tried adding an account through instructions above and it did not allow me to do so
The current version of Outlook works just fine on my Xr running iOS 12.3.
I use it on a daily basis.
What version of Exchange are you running on the back end? I'm using Exchange 2016.
Microsoft Outlook doesn't work on iPhone XR
