Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Blank pop-up window appears every time I try and add songs to library from Apple Music

I have tried everything from turning the iCloud Music Library on and off and restarting iTunes to signing out and back in again but the problem still persists and the songs don't get added either. It just shows me that the action got cancelled and an exclamation mark on the drop-down downloads list. How is one to solve this issue? PFA a screenshot of the same.

MacBook Pro 13", macOS 10.14

Posted on May 21, 2019 10:04 PM

Reply
Question marked as Best reply

Posted on May 22, 2019 4:58 AM

Apparently that was the T&C page which somehow wasn't showing up properly. I accessed Apple Music on my iPhone and it prompted me to accept the T&C which I did, after which the problem on my Mac seemed to resolve itself.

Similar questions

6 replies

Blank pop-up window appears every time I try and add songs to library from Apple Music

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.