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apple watch battery draining after update

Ever since I downloaded the new update on my Apple Watch the battery is draining fast. I took it to the Apple Store they sent it away. I got it back today and it’s still doing the same thing. I literally turned everything off, rebooted and set it up as a new watch and I still have the same problem. Does anyone else have this problem?

Apple Watch Series 4, watchOS 5

Posted on May 22, 2019 3:17 PM

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Posted on May 23, 2019 11:36 AM

The same thing happened to me. Series 4. A month or so after I got 5.2, my battery started draining super quickly. After normal use, I used to get 60% or so leftover battery at the end of the day. After the drain started, it drained and turned off on its own by 7-8pm.


I took it to the store, they of course ran 2 minute diagnostic and they said the physical hardware is fine. They gave me the standard battery saving "tips", even though my usage patterns did not change before and after the issue started.


I tried a complete wipe and reset as new, didn't help. I wiped again and did not install any third party apps, I turned off background refresh, I kept it in airplane mode, I did not set up cellular, nothing helped. I upgraded to 5.2.1 when it came out, same deal.


I took it to the store again, they ran the same diagnostic, the person assisting me said "I see something in the background is draining your battery". The person assisting me gave me the same stale tips about apps and background refresh. I insisted that those did not help me, and then they shipped it off to the repair center. Less than 24 hours after they got it, they sent it back to the store with "couldn't replicate issue". I assume they ran the same superficial diagnostic instead of wearing it for a couple of hours to see the battery drop dead in front of their eyes.


I'm about to go pick it up from the store today, and I am not happy at all with how it was handled.

97 replies

Sep 5, 2019 7:18 AM in response to NickEnzo

Thanks for the tip but I tried this and it eliminates the ability to "search" for an app on my phone. When you touch the iphone screen and swipe down, to go to app search, it is the "siri & suggestions" that finds your apps you are looking for on your phone. I left all mine on because it's useful to me. :-( I'm glad it seemed to help with your battery but for me it seems to be unrelated to my watch settings.

Sep 5, 2019 7:24 AM in response to NickEnzo

Thanks for the tip but I tried this and it eliminates the ability to "search" for an app on my phone. When you touch the iphone screen and swipe down, to go to app search, it is the "siri & suggestions" that finds your apps you are looking for on your phone. I left all mine on because it's useful to me. :-( I'm glad it seemed to help with your battery but for me it seems to be unrelated to my watch settings.

Sep 5, 2019 7:43 AM in response to NickEnzo

Thanks for the tip about "siri & suggestions" but I tried this and it eliminates the ability to "search" for an app on my phone. When you touch the iphone screen and swipe down, to go to app search, it is the "siri & suggestions" that finds your apps you are looking for on your phone. I left all mine on because it's useful to me. :-( I'm glad it seemed to help with your battery but for me it seems to be unrelated to my watch settings.

Sep 5, 2019 12:36 PM in response to carolynfrommingo junction

I have been having this problem since around December of 2018. My watch always had great battery life where I could go 2 days without charging but now in 5 hours from full charge it is down to 35%. I tried all the steps rebooting, re-pairing, set up as new, etc.. took it to the apple store only to have them say the battery is fine in the 2 min diagnostic and give no actual explanation or solution. I even turned off Siri suggestions. The craziest thing is that the watch dies even if its turned off or on power reserve

Sep 5, 2019 1:12 PM in response to Demo4

Demo4-- yes me too. I got mine a few months ago (used), and didn't know what was normal until I talked to some other people who said their watches seemed fine. By then it was too late to return it once I realized that it was not normal for it to only last part of a day. Mine also dies if it is not on the charger at night, and if it is switched OFF! (like completely shut down). I thought that was so odd, as it shouldn't even be using any battery at that point. So I paid an additional $50 and found someone at a screen repair place who replaces apple watch batteries. When I got it back, it was not any better at all. So the problem was not a bad battery. The watch is not only barely useful as a smart watch now, it is barely useful as A WATCH - since it completely dies before the day is done and I can't even read the time.


Sorry everyone about my previous duplicate posts -- apple was saying "error! try again later" each time and I guess it decided to post each one anyway ... sigh.

Sep 10, 2019 1:51 PM in response to Ichiro_212002

There are many potential solutions talked about here. I followed the instructions below and found that my battery returned to normal usage almost immediately. Here is the process: (note- S4 Watch and I am running the iOS 13 beta on my phone - YMMV)

go to settings on the iPhone - Settings > Siri&Search > app list

for each app, turn off “Learn from this app” unless you wish to allow Siri to query that app to answer an info request for you. Apparently some third-party apps are not properly set to handle this and cause the battery drain as queries repeatedly fail. i have left most of the Apple apps turned on, but no third party products at this time. Hopefully after iOS 13 Release, they will be properly upgraded. This fix was posted here but I could not find it again. Hope this helps.


Sep 16, 2019 9:33 AM in response to Branta_uk

I'm having same issues and my is new Series 4 and has had issues since update also. I was mystified and I think the reason you are not seeing lots of people of this link complaining is they are mystified like me and think that they are doing something wrong. Reading these threads it is an identical issue and has to be down to the software update as the coincidence is too clear. Hope the new update now will sort it out.

Sep 23, 2019 2:01 AM in response to sailor

What does „almost immediately“ mean. I switched off the Siri stuff (learn from this app) but still see battery drain. About 7-8% per hour. Which lead to 12 hour usage. Some users report about 1-2 days for resynching activities after new pairing. Then it should be „normal“ again!


I‘m using a Apple Watch Series 4, ios 13.1 and watchos 6.0!

No 3rd party app, background actualisation off, siri off, heartrate off, optimized charging off, apple pay off,

Oct 6, 2019 8:28 AM in response to julieda

My watch is a 2. I have never had a problem with it until this toxic software update. Seems fishy that I would suddenly have

a battery problem. Apples way of forcing an upgrade like the phone battery incident ??? Never ever needed to charge intra day before. Would always and easily make it through the day. Know I have turned almost everything off and it still is needing charging. today it was fully charged overnight and I unplugged it and did not even use it or wear it and it was at 69% after three hours. Totally unacceptable !


Oct 12, 2019 8:16 PM in response to carolynfrommingo junction

I am having exactly the same problem with my Gen 2 Watch....I was getting almost 2 days out of a full charge, but this week it has started losing charge overnight while I sleep...so 8 hours or so.


It has to be something to do with the new operating system as nothing else has changed EXCEPT the battery SUDDENLY going from great to near unusable.


HELP!

Oct 13, 2019 1:21 AM in response to carolynfrommingo junction

I have a 2 week old Series 2, the third watch now as the back came off my series 1, which was replaced with no questions and the the from came off that one, so they replaced that too. Since new updates not IOS 6 as the series 2 doesn’t support it but whatever happened a week ago with the final iOS 5 update means the watch lasts 9 hours doing nothing. I have to leave it on a locker all day at work and when I put it back on it was in power reserve mode. To be honest I think they are not worth it. My iPhone X is also now dying quickly even after the ios13.1.2 update. I think my allegiance to all things Apple is about to end.

Oct 16, 2019 3:49 AM in response to justin nz

I'm experiencing the exact same thing! I have the series 2 on 5.3.2 OS and just all of a sudden it has been experiencing significant and also inconsistent battery drain (some hours it will drain 30+% some hours it will only drop 2-5%).

I'm also on iPhone XS and it has been running HOT with just very routine usage. Today, my photos app has been crashing which is concerning as it is a system app?

I've of course tried all the tricks for my watch. I usually hate to unpair and re-pair but I did that today and at 9pm I was at 77% and found at 11pm it was sitting at 35%. Just resting on the table. By 11.30pm I had reached 33%.

My watch usage has not changed at all. All my OS were updated the day they came out so the watch battery drain and phone overheating issues weren't immediately caused by the OS updates. This is incredible baffling and even more frustrating feeling feeling like I need to adjust my life around my wristwear. I even bought a spare watch charger to keep in my bag which was something I never thought I'd need!

I also live in New Zealand and we unfortunately still do not have a Genius Bar. My only option is to go very out of my way to the authorised reseller and hope they can help me out and also hope my issue can be replicated when I show them.

apple watch battery draining after update

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