forgot screentime passcode and can't reset phone

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Level 1

4 points

forgot screentime passcode and can't reset phone

hi everyone,

i forgot that stupid screentime passcode as soon as i set it (stupid, i know).

thing is, all of the forums say that you have to reset your phone in order to get rid of it. unfortunately, when i try to reset my phone, it asks for my regular passcode AND the screentime passcode in order to reset the phone. i'm so frustrated at this point.

any suggestions on how to get rid of the screentime passcode once and for all? there's no chance that i'll remember it :(

thanks!

iPhone X, iOS 12

Posted on May 24, 2019 9:34 AM

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Answer 1

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Eric Root

Level 10

684,537 points

May 24, 2019 9:40 AM in response to anna2726

If the below doesn't work, you'll need to do a factory reset.

To change or turn off the passcode on your child's device, tap Settings > Screen Time > [your child's name]. Then tap Change Screen Time Passcode or Turn Off Screen Time Passcode, and authenticate the change with Face ID, Touch ID, or your device passcode.

Parental controls

Do not restore from a backup made when the Screen Time code was active.

Restore to Factory setting

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forgot screentime passcode and can't reset phone

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