I save documents from my MacBookPro automatically to the cloud. If I sign into the cloud on the Mac or look on my iPad many of the saved documents are "grayed out" and are not accessible. Any suggestions to get them all available? Thanks.
Hello exbklyn,
Welcome to Apple Support Communities. I understand from your post that many of your saved documents are greyed out on your Mac as well as your iPad. I am happy to help.
What format were the are the greyed-out documents saved as? Check out the article below and see if it helps to open your documents:
Convert Pages documents to PDF, Microsoft Word, and more
If the above article doesn't rectify the greyed-out documents let me know and we'll pick up there.
Have a great day!
Are they grayed out in the Files app? Have you tried tapping them to see if they will download?
Thank you, but the documents on my MAC are always accessible. I cannot get most of them on my iPAD though. New pdf documents are available, but older Pages and/or pdfs are not. Doesn't make sense to me that they are saved in the cloud but not available on my device.
Documents saved in the cloud
