Hi,
I followed the instructions on apple support.com: backed up my iphone se with icloud and itunes, and not all of my saved contacts have transferred onto my new phone. In my messages, for some people it just says their phone numbers....why? This happened before actually too. I've already gone to import sim contacts on my new phone and it's made no difference.
Help please,
Thanks,
Lucy
iPhone 6s, iOS 12
Contacts are not part of iCloud Backup.
Contacts in iPhone are part of an email account. Google, Yahoo, AOL, Outlook, iCloud, Exchange etc... Add the account under Settings > Password and Accounts > Add Account...
All your Contacts will be back.
It could be that you had contacts on one of the email accounts which have removed from Password and & Accounts:- See the Pic below
If Not. You can restore from iCloud Contacts
iCloud: Restore contacts, calendars, and more in iCloud Settings
You can restore your contacts, calendars and reminders, or Safari bookmarks and reading list from an earlier version that was automatically archived in iCloud. For example, you might want to restore an earlier version of your contacts to recover some that were accidentally deleted.
When you restore an earlier version, your current version is first archived in iCloud so you can change your mind and go back to it.
Restore your contacts
You can restore your contacts and contact groups from an earlier version that was automatically archived in iCloud.
The restored contacts and contact groups appear on all your devices set up for iCloud Contacts.
If you change your mind, you can restore the contacts you were using. Just follow the steps above to restore the most recent version available.
https://support.apple.com/kb/ph22730?locale=en_US
Contacts are not part of iCloud Backup.
Contacts in iPhone are part of an email account. Google, Yahoo, AOL, Outlook, iCloud, Exchange etc... Add the account under Settings > Password and Accounts > Add Account...
All your Contacts will be back.
It could be that you had contacts on one of the email accounts which have removed from Password and & Accounts:- See the Pic below
If Not. You can restore from iCloud Contacts
iCloud: Restore contacts, calendars, and more in iCloud Settings
You can restore your contacts, calendars and reminders, or Safari bookmarks and reading list from an earlier version that was automatically archived in iCloud. For example, you might want to restore an earlier version of your contacts to recover some that were accidentally deleted.
When you restore an earlier version, your current version is first archived in iCloud so you can change your mind and go back to it.
Restore your contacts
You can restore your contacts and contact groups from an earlier version that was automatically archived in iCloud.
The restored contacts and contact groups appear on all your devices set up for iCloud Contacts.
If you change your mind, you can restore the contacts you were using. Just follow the steps above to restore the most recent version available.
https://support.apple.com/kb/ph22730?locale=en_US
Hi,
Thanks for your reply. I can't actually add my mail account either - it won't work.
And I don't know how to do the second option, sorry. I think I'll call Apple Support, think I need someone to talk me through it and it also hasn't transferred my apps or notes.
Thanks,
Lucy
upgraded to iphone 6s, some contacts haven't transferred
