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itunes not accepting login on Mac

iTunes no longer accepts my login on this MacBook. Yet my Apple TV and iPhone are fine.

iTunes recognises when I intentionally enter wrong password. Yet the correct password on iTunes Version 12.9.5.5

Once I press OK the login box disappears! I have Apple Music, can no longer login to my account. So I am paying Apple for an account I can not use on this MacBook!

MacBook Air 13", macOS 10.14

Posted on May 25, 2019 12:49 PM

Reply
10 replies

Jun 10, 2019 7:09 AM in response to turingtest2

I have the same Issue here, sometimes keeps on saying accessing iTunes Store... but nothing happening

I activated the three month trail on my iPhone XS(12.3.1) last week and works great

I cannot sign into iTunes (12.9.5.5) on my MacOs(10.14.5), I am not sure from when this has been an issue though.

I am signed into the App Store and iCloud and internet is working fine on the Mac.

I have tried several methods like, time settings etc

https://support.apple.com/en-us/HT201400#computer

I have even managed to uninstall iTunes but had to reinstall Mojave to install iTunes again, the problem is still the same.

May 26, 2019 6:08 AM in response to DaveBandit

Your complete login on OS X depend on few location,

1# make sure you are logged in to iCloud

2# Apple Store

3# iTune has to be signed in and Authorised to gain full benefits.

itunes not accepting login on Mac

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