Apple Mail Keeps Saying GMail Password Wrong

Hello all,


After upgrading to Mac OS 10.14.5, my Apple Mail has been popping up every hour claiming that my password is incorrect. I have tried going into Keychain Access and deleting the entries related to GMail, but this did not resolve my issue. My GMail account also has less secure apps enabled. My password has not changed within the past few years. Outlook 2016 also exhibits this same behavior with the dreaded, "Mail could not be received at this time... Unknown username or bad password." error. I have to re-enter my password every time these messages appear and it is getting annoying. If anyone has any advice, it would be greatly appreciated. Thanks!

MacBook Pro 13", macOS 10.14

Posted on May 25, 2019 1:37 PM

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Question marked as Top-ranking reply

Posted on May 25, 2019 1:59 PM

For both Gmail & Microsoft Live mail, you may need to generate an app-specific password to use in the Apple Mail app instead of your normal passwords that you use for these accounts.


Ref: Using app-specific passwords - Apple Support


Were you able to access both of these email accounts successfully using their web browser interface? If so, then you will need to go to both providers' support sites to generate this app-specific password to use in the Mail app.


3 replies
Question marked as Top-ranking reply

May 25, 2019 1:59 PM in response to OldMacs4Life123

For both Gmail & Microsoft Live mail, you may need to generate an app-specific password to use in the Apple Mail app instead of your normal passwords that you use for these accounts.


Ref: Using app-specific passwords - Apple Support


Were you able to access both of these email accounts successfully using their web browser interface? If so, then you will need to go to both providers' support sites to generate this app-specific password to use in the Mail app.


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Apple Mail Keeps Saying GMail Password Wrong

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