The case of my new (4 month old, Christmas Present) Apple Watch starts flaking. The coat starts to come off. I always look after it, take it off when showering and generally treat it as a very special piece of jewellery. Therefore very upset. Can I get a replacement from Apple or can they just change the case around the face of the watch?
Many thanks for any suggestions you might have.
Thanks,
Monique
Apple Watch Series 4, watchOS 5
Your watch is still within its 12 month warranty. The warranty does not cover “cosmetic” issues, but your description suggests it may be a manufacturing defect rather than normal wear and tear so it is worth asking for the official verdict. Use link Contact Support to arrange getting it examined by Apple.
Your watch is still within its 12 month warranty. The warranty does not cover “cosmetic” issues, but your description suggests it may be a manufacturing defect rather than normal wear and tear so it is worth asking for the official verdict. Use link Contact Support to arrange getting it examined by Apple.
Thanks Branta. Your answer is very much appreciated. I'll try to get an appointment next Friday in an Apple Store and hope it can be sorted. Thanks again, Monique
Apple Watch Series 4 peeling off
