I bought wrong model

Question

Level 1

8 points

I bought wrong model

Hello

a friend of mine bought me a iPhone in Miami, but wrongly he bought me another model, i had ordered XSmax 256GB and he bought me XS 256GB, unfortunately i opened the box, although i have not lit yet, can i change it with XSmax ?

iPhone 7, iOS 12

Posted on May 27, 2019 1:29 AM

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Answer 1

May 27, 2019 1:41 AM in response to erdirama

You have 14 days to take back and get a full refund.

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Answer 2

May 27, 2019 2:45 AM in response to erdirama

As long as you have the receipt any Apple Store should be ok.

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Answer 3

Chris Turk

Level 4

1,623 points

May 27, 2019 1:37 AM in response to erdirama

Hello.

https://www.apple.com/uk/shop/help/returns_refund

Kind regards

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Answer 4

erdirama Author

Level 1

8 points

May 27, 2019 2:34 AM in response to seanfromllanelli

To made the return i have to do at the same shop ?

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I bought wrong model

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