macOS 10.14.5 random system freeze

Recently upgraded macOS 10.14.4 to 10.14.5 on my MacBook Pro (early 2015). Ever since upgrading, my Mac experiences random system freezes where the machine becomes totally unresponsive and only a hard power-off is able to fix it. There does not appear to be any noticeable pattern in terms of programs running at the time the freeze occurs. I upgraded to 10.14.5 about 1-2 weeks ago and have experienced 3 such freezes so far.


In addition to the system becoming unresponsive, I also notice that any audio playing at the time of the freeze also seems to "freeze". The machine appears to go into an infinite loop of emitting a "pop" sound every second while continuing to playback whatever sounds were active just before the machine freezes.


Up until installing 10.14.5, I have never encountered this problem before on any prior version of macOS.


Curious if anyone has experienced similar issues. Wish I could downgrade my Mac to the previous macOS version.

MacBook Pro 13", macOS 10.14

Posted on May 27, 2019 2:59 PM

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Posted on Jul 6, 2019 10:57 PM

Apple support was able to provide a solution for effectively "downgrading" my OS.


1) Follow the instructions provided at https://support.apple.com/en-us/HT204904 to reinstall the version of the macOS that came with my laptop.


2) Upon completing step (1), the App Store is supposed to provide me with access to various versions of the Mojave installer. The recommendation is to start by installing Mojave version 10.14.0.


3) Apply the appropriate combo updater to get to the desired minor version of Mojave. The combo updaters are publicly available from Apple's website (e.g., https://support.apple.com/kb/DL1996?locale=en_US).

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38 replies

May 30, 2019 8:42 AM in response to John Galt

Haha, old habits die hard. But we can't really blame the consumer who is inundated with messages about the ease with which technology can be compromised. Simply stating that antivirus programs do no good is not sufficient (how is a non-technical user supposed to understand that?), and frankly large corps don't do a good job of demonstrating their ability to release secure software (an impossible goal to begin with, which is why we layer). Additionally, much like getting vaccinated, even if the risk of infection of your own machine is low and may not justify the use of such tools, helping prevent the spread to the machines of others benefits everyone. Okay, enough rant...


Avast would have been on my initial suspect list were it not for the fact that all prior versions of 10.14.x worked without issue with it installed. I'll try removing it.

May 28, 2019 10:31 PM in response to macafiedpc

I have this issue as well!! It started happening after updating to macOS 10.14.5 and I'm also on an early 2015 Macbook Pro... I've probably had over 20 freezes up til now...


I would like to downgrade, but I'm not sure where & how to download an older macOS version. I'm also concerned about losing my data... Would I just be able to install the older version like I would an update? Or maybe by creating a USB installer? I'd rather not have to erase my SSD and lose my data, since i don't have any recent time machine backups, and don't have any external hard drives available at the moment.


I just want for my Macbook Pro to work reliably again without all these annoying freezes!!! I even lost a document I was working on because of this!!

May 29, 2019 9:54 AM in response to dialabrain

Thanks for responding. I already tried uninstalling a bunch of programs that I thought might be causing issues, including Avast and CleanMyMac, but the freezing issue still occurred :/


I even tried to make a new user account and tried using that for a while, but it still froze after about a day of what I would consider normal use. This issue is really frustrating, and it never happened on any previous macOS versions...

May 29, 2019 6:57 PM in response to John Galt

Thanks. I will try safe mode, but given the sporadic nature of the failure, I can't say when I'd have anything new to report. As far as the downgrade, I suppose I could do a complete reinstall of the OS from scratch. However, as far as I know, Apple only posts the most recent version in the App store. Is there a place I can obtain installers for older versions?


I do seem to be noticing an emerging pattern regarding the system freezes. More than half of the occurrences have occurred while running a Java-based application. The freeze has occurred under the openJDK v10 and v12 VMs.


Just to reiterate, this was never an issue under macOS 10.14.4.

May 30, 2019 3:57 PM in response to macafiedpc

macafiedpc wrote:

Simply stating that antivirus programs do no good is not sufficient (how is a non-technical user supposed to understand that?)


Education is free: Effective defenses against malware and ot… - Apple Community. The downside of "free" is that no one makes any money.


Uneducated consumers will forever remain gullible to scams, which is all those things are. There are highbrow scams and lowbrow scams, but their goals are all the same: you're got money, they want it, and that's the end of it.


Mac ownership itself is proof its user is already fabulously wealthy... not only willing to part with their money, they practically demand it. They even become irate when knowledgeable Mac users suggest those things are scams.


The "anti-virus" business is a multi-billion dollar behemoth. They're not about to just fold their tents and go away just because PC sales are declining and Macs were never vulnerable to begin with. Symantec for example (typically notorious for that particular Mac "anti-virus" product) famously proclaimed "anti-virus" software "dead" a long time ago, while petulantly admitting the real reason is that it doesn't make any money. As long as people are willing to throw money at them they will be happy to take it. At least they have been evolving toward providing solutions to real threats vs. perceived ones though. For example they're producing their own line of secure routers and promoting their own VPN. Well, good luck with that, but at least they recognize the business of pursing the elusive Mac virus has run its course. The nature of threats today is very different than it was even a few years ago.


I don't begrudge anyone their desire to make money, and exploiting ignorance will always be a successful strategy. Fomenting fear and capitalizing on it is a proven path to success, whether in business or politics or anything else. The point is, you don't have to play that game.

May 30, 2019 7:12 PM in response to John Galt

Your points are well taken. I agree with them and have been educated on many of them before.


Maybe this is irrelevant to the discussion at this point, but I wanted to repeat from my earlier post that I have the free version of Avast installed with all of the real-time scanning features turned off. From what I've read, Avast may "scam" people by trying to aggressively up-sell them on unnecessary cleaning services after hooking them with the free product, but its core AV engine carries a decent reputation. If that's no longer the case, then I stand corrected. Likewise, I'd also discourage anyone from getting tangled up in a company's paid-support product to "clean up" a PC - a point you've already made in your linked post.


Going back to the technical issue of the thread, it's been my understanding that anti-virus programs tend to cause the most problems when the real-time scanning features are in use. In my case, I use the program to scan incoming files as-needed when I want to exercise a little extra caution (I may trust the sender, but I may not trust their personal computer hygiene). In fact, the program has successfully identified potentially corrupt office documents in the past. Now while my Mac may not have been at risk, I don't see the harm in using a free tool to do a little preventative detection and let the sender know they may have a problem and to reduce the odds of me passing along a bad file to someone else (who may not be a Mac user).


Now, if you are telling me that in order for Mojave to run without problems, I need to basically cut myself off from the use of any sort of security software, then I find that a harder pill to swallow. Surely there must be a middle ground here; fear and uncertainty exist on both sides of any argument and, as they say, the truth is often somewhere in the middle. I don't think anyone has ever claimed that viruses aren't a problem (and to be clear, I don't think you were making that point either). The claim is simply that they don't represent a significant threat to Mac users. However, the world doesn't just run on Macs.

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macOS 10.14.5 random system freeze

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