verification code

I'm trying to add family members to my Apple Music from my mobile device (using a Huawei - lost my iPhone some time ago which was my trusted device, although I still have the same phone number - the SIM card is currently in a Nokia, it's a very long story!). My Huawei is asking me to input a verification code which it's saying was sent to my trusted device or phone number but I've tried this numerous times and have never received a verification code on the Nokia on which my trusted phone number works (it has received other texts in that time).


Just wondering if anyone could provide any assistance? Cheers!

Posted on May 28, 2019 9:57 PM

Reply
1 reply

May 29, 2019 10:30 AM in response to nattyboy96

Hello nattyboy96,


Thanks for reaching out to Apple Support Communities. I understand that you are having an issue receiving a verification code. I'm happy to help you find a resolution.


Here is a resource that can assist you:


Two-factor authentication for Apple ID


Please let me know if you are still having an issue after reviewing the article. Just to clarify, are you the family organizer?


Have a great day!

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verification code

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