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Jenna_P9 Author

Level 1

12 points

Butterfly clip on "T" key snapped - 2017 MacBook Pro 13"

Hi there! I noticed awhile ago that my "T" key on my Pro was really stiff - tried cleaning it only to have it pop off. I can see now that the butterfly clip on the back of the key has snapped in three of the four corners. The key now does not sit on the board properly; if I turn my laptop upside down it will fall right off.

How can I get this replaced? Is there a way to temporarily fix it (glue??) in the mean time? I'm a university student and I don't have much time to get out to the Apple Store, and I need my laptop to write papers!

Any help is much appreciate! :)

MacBook Pro 13", macOS 10.14

Posted on May 29, 2019 12:43 PM

Top-ranking reply

Tesserax

Level 10

152,988 points

Posted on May 29, 2019 1:08 PM

The keyboard/keys are not really user serviceable. You will need to make a Genius Bar appointment at your local Apple Store or Apple Authorized Service Provider to have them take a look and provide you with your options.

Definitely do NOT try fixing it temporarily (or permanently) with any type of glue or adhesives.

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Butterfly clip on "T" key snapped - 2017 MacBook Pro 13"

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