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Problems with Group Messaging

Since an IOS update of my iPhone 6 in late 2018, I’m unable to send or receive group messages when they include an Android user. I recently changed carriers but this did not resolve the problem. I never had problems with this prior to the update. Help!

iPhone 6 Plus, iOS 12

Posted on May 30, 2019 5:26 AM

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Posted on May 30, 2019 6:20 AM

hello, make sure you are using the latest iOS update. When you go to settings>messages>MMS - is group messages turned on there? Have you gone to settings>general>reset>and reset the network settings?

8 replies

May 30, 2019 7:20 AM in response to askbarnabas

They did troubleshooting with this problem to no avail. I didn’t buy my phone from them so I have no recourse. It worked fine until late 2018. I didn’t buy phone at Apple store either so don’t know if going there would be an option. I can group message with other iPhones with no problems. Now I can’t even send or receive a picture through texting with an Android user. Very frustrating.

Problems with Group Messaging

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