Ripoff ! Spotify charged twice by Apple store for years !!!

alessandro218 wrote:

In the end Apple may or may not refund you up to 3-4 months of charges and that would hardly cover a fraction of the cost specially if this has been going on for years.

Most companies will not refund you for something that goes back for years that you never reported to them. You have a certain amount of responsibility to review your credit card bill and make sure the charges are correct.

Request a refund for an App Store or iTunes Store purchase - Apple Support

alessandro218 wrote:

So considering the huge number of people who got scammed in this way it seems likely that there will be yet another lawsuit against apple.

Why are you assuming a "huge number" got scammed? I see no evidence of that. I see you describing a weird situation where you probably signed up for accounts both places and, either they got merged or you really do have two accounts. I see you describing a failure to monitor your credit card bill for fraudulent or incorrect charges for more than a year.

Furthermore how do you explain then that when you call (several times) the apple support requestiing them to check for an issue with the billing they always say that there is no issue at all and that it all looks normal ?

Apple can't see your credit card bill. They can't see you're being charged by both them and Spotify. All they can see is that you have a subscription for Spotify through iTunes.

I suggest that you cancel both accounts and start over. I also suggest you review your credit card statements for as far back a you can to see what else may have happened. But, be warned that your credit card company probably won't pursue any disputes older than a year.