Camera black on Macbook air

I try to open up the facetime app and the camera is black. the green light turns on then i get an error message indicating "FaceTime has not received any video from the connected camera. Restarting your computer may fix this issue"

ive restarted several times and it has not appeared. any advice?

photobooth doesnt work either. less than 3 month old computer.

MacBook Air 13", macOS 10.14

Posted on Jun 1, 2019 2:46 PM

Similar questions

MacBook Air camera not working Hi, My MacBook camera is not working on any applications (FaceTime, Photo Booth, zoom, etc). The camera is detected but it's just an unavailable black screen. When I open FaceTime I get a pop up that says "FaceTime has not received any videos from the connected camera. restarting your computer may fix this issue". I've restarted my computer, and I've done the system terminal and many more other options, but nothing is working. The camera was working fine before I updated it. Thanks!
1334 3
Macbook Pro camera doesn't work. "No Video". Macbook Pro camera doesn't work. "No Video". For some months already, I have been facing a problem where I can't use the Mac built-in camera. It doesn't work with Facetime, Skype and either Photo Booth. The message that I get after opening Facetime is "No video. FaceTime has not received any video from the connected camera. Restarting your computer may fix this issue". Only green light is blinking every couple of seconds.
1384 1
MacBook Pro 2017 Built-In Camera Stopped Working Hi All, Yesterday, my built-in FaceTime HD camera quit working mid way through the day. When I open Zoom/FaceTime/Discord/Photo Booth/etc., the green camera light turns on for ~10 seconds, but the application shows a blank black screen for video input. After those ~10 seconds, the light goes off. FaceTime gives an error that there is no camera detected. I thought it might be an outdated OS bug/security issue, so I updated to Ventura last night, but that did not solve the issue. Today, I've gone through all the steps listed here - If your built-in camera isn’t working on your Mac - Apple Support, and similar help pages. As a last resort, I clean installed my operating system. The camera still does not work. FaceTime HD Camera (Built in) still shows up when I check About this Mac > System Report > Camera. When I tried an external webcam, it worked properly, but I would prefer not to have to always carry it around with me. Any help or insight into the problem would be greatly appreciated!
1607 1

1 reply

mdp1101

Level 3

971 points

Jun 1, 2019 2:54 PM in response to AValadez1

I have had a similar question, although it’s a 2009 MacBook Pro, cannot detect camera 📷

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Camera black on Macbook air

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up