Help with IPad

My ipad pro given to me as a Xmas present 2018 suddenly without warning did not start this morning and is completely dead. I have tried all the solutions suggested and now I wish to chat to apple support. I cannot do so as to do so I need the serial number. As I cannot boot up the ipad I cannot find the serial number and I do not have itunes on my PC. Can anyone help?

iPad Pro 10.5-inch, Wi-Fi

Posted on Jun 2, 2019 3:12 AM

Similar questions

how does one find these required numbers if itunes does not have the info and the ipad does not start My Ipad does not start after being charged. That is part of the issue. a part of the information that the site gives is go to itunes and you can look up your serial number and other required info on itunes. My ipad is not listed nor any of my items are listed... bottom line is that my ipad will not start even after letting it charge for more than 30 minutes and then pressing the volume up and the volume down buttons followed by the pressing of the top button awaiting the Apple symbol to show. No show. i let it charge for another 30 minutes and then pressed the top button and home button on the bottom awaiting the Apple symbol to appear. Nothing doing. I had tried these steps before yesterday and again today and they worked........................at least for an hour before the ipad screen went black.
169 2
Can’t get serial # cause my phone won’t turn on. How do I fix that ? Can’t get serial # cause my phone won’t turn on. How do I fix that ?
2028 1
ipad could not start the ipad Please look at the picture. I do not know what to do Serial Number: DMPLG5BLFK16
697 3

1 reply

King_Penguin

Level 10

335,020 points

Jun 2, 2019 3:14 AM in response to nistock49

What are the suggested solutions that you've tried ?

The serial number should be on the iPad's box, and on the back of the iPad.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Help with IPad

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up