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Low quality iCloud video

All my videos in iCloud are in low-resolution quality. Apple support says "we don't know, that shouldn't happen".

Example: I shoot a video by iPhoneX 4k60fps 40 min. In iCloud it weight ~30mb and looks like 480x360. Please help! I read some advices like a "click download on iCloud, choose "full quality", although I do not have such option in iCloud.

iPhone X, iOS 12

Posted on Jun 3, 2019 8:51 AM

Best reply

LACAllen

Level 8

43,416 points

Posted on Jun 20, 2019 12:33 PM

Long press on the download icon on icloud.com for options.

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Low quality iCloud video

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