Can not get past license agreement to add music to iTunes library

After years of using iTunes and Apple Music I am suddenly unable to add music.


When I attempt to I am asked to agree to the license but the agreement window is blank and the Agree button is disabled.


I've restarted, rebooted, checked that everything is up-to-date, etc. etc.


This is on a months old new Mac Mini running the latest OS

Mac mini, macOS 10.14

Posted on Jun 5, 2019 9:07 AM

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Question marked as Top-ranking reply

Posted on Jun 6, 2019 6:34 AM

There seems to be a current issue for Apple Music users in both Mac & Windows where there should be new terms and conditions presented for you to agree to, but the dialog doesn't fully load. If you have an IOS device you could try adding some music to your iCloud Music Library on that, where the dialog may show properly, after which Apple Music should work everywhere. Others have had success after rebooting their Mac into safe mode, but it didn't work for me. A workaround if no iOS device or using Windows, or safe mode didn't help is click the ellipsis icon (three dots) and Add to Playlist. Once added to a playlist you should be able to download or stream the items in your library.


tt2

2 replies
Question marked as Top-ranking reply

Jun 6, 2019 6:34 AM in response to adamhamel

There seems to be a current issue for Apple Music users in both Mac & Windows where there should be new terms and conditions presented for you to agree to, but the dialog doesn't fully load. If you have an IOS device you could try adding some music to your iCloud Music Library on that, where the dialog may show properly, after which Apple Music should work everywhere. Others have had success after rebooting their Mac into safe mode, but it didn't work for me. A workaround if no iOS device or using Windows, or safe mode didn't help is click the ellipsis icon (three dots) and Add to Playlist. Once added to a playlist you should be able to download or stream the items in your library.


tt2

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Can not get past license agreement to add music to iTunes library

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