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I am trying to add a credit card to my Apple account but there is an old credit card number currently on my account that requires an updated CVV number. The whole credit card number changed and it won't let me update the number only a CVV which I don't have for the number on the account. I tried to Add a Card but it won't let me add anything until I give a CVV number of the old card which no longer exists.

Posted on Jun 5, 2019 11:26 AM

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Question marked as Top-ranking reply

Posted on Jun 5, 2019 11:51 AM

People have had to contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


iTunes Support


iTunes Support – world wide

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Question marked as Top-ranking reply

Jun 5, 2019 11:51 AM in response to AppleNovice135

People have had to contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


iTunes Support


iTunes Support – world wide

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