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About money and games

Hello, I have a problem - I bought the goods in the game on May 25, but there were not enough funds on the card, after the money was on the card on May 28, the money was written off from the account, but I did not receive any goods, there are all screenshots and evidence, the amount to write off $ 21.54. I contacted the game tech support I was told to write to you. Mail 7768894@bk.ru

iPhone SE, iOS 12

Posted on Jun 6, 2019 9:02 AM

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Question marked as Top-ranking reply

Posted on Jun 6, 2019 11:19 PM

These are user forums, we are fellow users, I doubt you were told to contact anyone on here - and it's obviously not a good idea to post your email address on a public forum.


If you were told to contact iTunes Support, to do as instructed : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

1 reply
Question marked as Top-ranking reply

Jun 6, 2019 11:19 PM in response to Maksim213

These are user forums, we are fellow users, I doubt you were told to contact anyone on here - and it's obviously not a good idea to post your email address on a public forum.


If you were told to contact iTunes Support, to do as instructed : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

About money and games

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