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I followed the steps on the Apple Support page to enable my old iPhone 7 Plus, but nothing happened. I have iTunes installed on my PC. Any help to resolve this matter is much appreciated. Thank you.

iPhone 7 Plus, iOS 12

Posted on Jun 6, 2019 7:09 PM

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Posted on Jun 6, 2019 7:56 PM

What article did you follow? What happened when you tried to connect to iTunes? Did iTunes recognize the phone? More information would help.


Passcode - If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled


iTunes doesn‘t recognize your iPhone, iPad, or iPod

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