login itune
when i try to log into iTunes a prompt comes up display an email address and ask for password. the email is not mine so i can't log in or change it. it is very close to my email but not it
iMac 21.5", macOS 10.14
Question marked as
One possibility. Check the App Store and iTunes Store to see if there are any updates for apps/purchases. A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID.