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unable to update payment method

what do i do if i called my bsnk and they are not denying the card, yet Itunes says card denied when i attempt to verify??

when i attempt to remove, it says payment method needed for family share.

when I attempt to add payment, it says verfiy _then the whole thing starts over again!!!

Posted on Jun 7, 2019 4:35 PM

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Posted on Jun 7, 2019 10:50 PM

Do you have another card you could try ? A Family Share has to have a valid payment method on it, so you won't be able to just remove it.


Or see if iTunes Support can help : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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Question marked as Top-ranking reply

Jun 7, 2019 10:50 PM in response to guadalupegroup

Do you have another card you could try ? A Family Share has to have a valid payment method on it, so you won't be able to just remove it.


Or see if iTunes Support can help : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

unable to update payment method

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