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iPhone 7 cellular update failed, Phone reset but problem continues and fails to be activated.

Hello, I have a iPhone 7 that had notifications saying "cellular update failed", and I was suggested to reset my phone to fix the issue. Right now the phone is still unable to connect to the cellular service and it also fails to be activated.

Thank you very much.

iPhone 7, iOS 12

Posted on Jun 7, 2019 5:33 PM

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Question marked as Top-ranking reply

Posted on Jun 7, 2019 6:49 PM

Cellular Update Failed

If you see this alert, it might mean there's an issue on the cellular modem of your iPhone or iPad. Your iPhone can't make or receive calls or text messages, or access cellular data.


If you see a Cellular Update Failed or Apple Pay Not Available alert after iOS update or restart - Apple Support


2 replies
Question marked as Top-ranking reply

Jun 7, 2019 6:49 PM in response to LeoCheung0219

Cellular Update Failed

If you see this alert, it might mean there's an issue on the cellular modem of your iPhone or iPad. Your iPhone can't make or receive calls or text messages, or access cellular data.


If you see a Cellular Update Failed or Apple Pay Not Available alert after iOS update or restart - Apple Support


Jun 7, 2019 6:44 PM in response to LeoCheung0219

You can manually check for and install a carrier settings update with these steps: Make sure your device is connected to a Wi-Fi or cellular network. Tap Settings > General > About. If an update is available, you'll see an option to update your carrier settings.


Update your carrier settings on your iPhone or iPad - Apple Support

https://support.apple.com/en-us/HT201270




If you have an iPhone, go to Settings > Cellular > SIM PIN. If you have an iPad, go to Settings > Mobile Data > SIM PIN. Turn on your SIM PIN or turn it off. If asked, enter your SIM PIN.


Use a SIM PIN for your iPhone or iPad - Apple Support

https://support.apple.com/en-us/HT201529

iPhone 7 cellular update failed, Phone reset but problem continues and fails to be activated.

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