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Error Codes 4014 & 9

Anyone know exactly how you get past the error codes 4014 and 9 on iPhone restore from iTunes. I've done all the troubleshooting it suggested on apples website and still get the error[s]. Phone got bent and screen completely shattered. It has a new battery and screen but it will not boot up at all. I do however get the apple logo when I try to restore it from iTunes. Restore is the only option I'm given, update is grey. Then I get the errors 4014 and if I try numerous times I get error 9.

iPhone 6

Posted on Jun 7, 2019 6:15 PM

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Posted on Jun 7, 2019 6:20 PM

Read here: If you see error 9, 4005, 4013, or 4014 when you restore your iOS device - Apple Support

If no joy, make a genius bar appointment with Apple for an evaluation.

They have diagnostic tools and can tell you what options you have.

2 replies

Error Codes 4014 & 9

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