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iPhoneX

My iPhone still shows the iTunes logo with the cord. I have tried restoring and I get the error code 4013. I have plugged in the phone to two different computers and I have used different cords and I still get the same message. I can not restore it nor update it.

Posted on Jul 1, 2019 10:01 AM

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Posted on Jul 1, 2019 10:03 AM

See this troubleshooting document: https://support.apple.com/en-us/HT201444

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Best reply

Level 10

195,747 points

Jul 1, 2019 10:03 AM in response to Veroestrada32

See this troubleshooting document: https://support.apple.com/en-us/HT201444

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iPhoneX

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