Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhoneX

My iPhone still shows the iTunes logo with the cord. I have tried restoring and I get the error code 4013. I have plugged in the phone to two different computers and I have used different cords and I still get the same message. I can not restore it nor update it.

Posted on Jul 1, 2019 10:01 AM

Reply
Question marked as Best reply

Posted on Jul 1, 2019 10:03 AM

See this troubleshooting document: https://support.apple.com/en-us/HT201444

1 reply

iPhoneX

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.