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TheGoat2323 Author

Level 1

4 points

delete and add new card for payment

I had my debit card compromised and it was my main source of pay on my phone and what my apple music fee was charged to. I had it cancel and i just got my new card but now when i try to add a new card it says (one or more of my payment methods require verification.)

Then i go and try to verify or delete the card that was canceled it says (there is a active subscription on this account that requires at least one payment on file. )

I updated my ios to latest available 12.3.1

I tried resetting my phone

I tried logging in to Itunes and add or change there and it let me edit card number and info but still dont work

Can I please get some help

iPhone XS Max, iOS 12

Posted on Jun 7, 2019 6:28 PM

Top-ranking reply

Ferd II

Level 10

104,767 points

Posted on Jun 7, 2019 6:34 PM

If you can't remove your last payment method or use no payment method with your Apple ID - Apple Support states:

"Get more help

If you tried these steps and you still can’t remove your last payment method, or if you’re unable to remove a payment method, contact Apple Support."

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delete and add new card for payment

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