iPhone 5s stuck in dfu mode

iTunes recognizes it immediately and attempts to restore, extracts the software and during the software verification it gives me error 9. The screen shows the phone is in recovery mode but dr.fone says it’s in dfu mode. I don’t care about saving any data. I backed up before I attempted to update. Dr.fone wants $60.00 to restore which is just robbery.

I’ve followed all the steps to get it out of dfu to erase with dr.fone but nothing is working. Are there any free tools to exit recovery/dfu mode? I just want to wipe the dang phone and start over.

screen on phone shows usb cable to iTunes which is recovery mode but dr.fone claims dfu mode.

I’ve tried every USB port and 3 different cables & reset my router as well.

I got the dreaded error 9 on my sons 5s that I bought to replace the one he sent through the laundry 🤨 I got him another 5s that had restrictions enabled and they forgot the passcode, that’s why I have df.fone. I used dr.fone to totally erase his 5s and all is good with it now.

when I started setting up my mother in laws phone she had never connected it to iTunes and the only trusted device was the phone she dunked in the creek. I wasn’t able to get the verification code and as a result couldn’t sign in to the App Store even though it would sign into iCloud with her appleID... that why I was trying to restore her 5s. I found her payment information was out of date and fixed that but still wouldn’t let me sign into the App Store... now I’m stuck. Hopefully I can get this figured out.

Big thank you to those who are trying to help, as far as I’m concerned the phone is destroyed as it is right now so I can’t honestly see how it could be any worse off. I’m obviously not the most computer savvy person in the world which is why I’m here asking questions.

Phone worked fine before connecting to iTunes. I’m not disputing that you and Lawrence know what you’re talking about. I am saying that it’s already broken and I’m here trying to figure out what to do.

connecting to iTunes could break an iPhone?

no it wasn’t jail broken

i have only 1 computer.

i have been a loyal apple customer since the iPhone 3g I have never encountered any problems connecting to iTunes before. I’m using my iPhone 7 to type this message.

If you’re reading tone into my posts then you are incorrect. I’m not in any way trying to be an ***. Maybe it was a miracle that dr.fone solved a problem on a different iPhone, I don’t know. I’m here to get advice on what to do now. I’m trying to use apple software to fix this iPhone.

Mid my posts came across as me being sh*#*y I apologize, I didn’t mean for that to be the case. I am super frustrated as I’ve been trying to fix this issue for 2 days now.

Nearest apple store is 150+ miles away, I live in bfe nowheresville lol.

If I could just get it out of recovery mode and wipe it I’d be happy.

Reiboot is at least an option, I’ll look into it if I have no luck with an updated iTunes and iCloud and secure connection to both.

thank you!

The 5s was reset to factory settings at the time I purchased it.

I had not considered that the security software might be a problem, I’ll look into that.