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my iPhone screen is cracked so i want to swap my iphone. How can i apply for it

iPhone XS Max, iOS 12

Posted on Jun 8, 2019 8:49 AM

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Swap iphone Hii, i have an iPhone 11, but it has a lot of damage because it's all broken, from the back to the front and it went crazy the past few days. I wanted to know if it's possible to swap this iPhone 11 for another new iPhone 11, I don't have apple care, but I wanted to know how much if is possible to swap it will be. because in the apple web , the iPhone 11 does not appear. thank you.
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2 replies

Jun 8, 2019 8:57 AM in response to ishika146

The warranty does not cover screen damage or accidental damage.

If you purchased AppleCare+ you might be eligible for an out of warranty replacement for a fee.

You will need to contact Apple to see what your options are.

Jun 8, 2019 8:53 AM in response to ishika146

You can't trade in a broken device.

It doesn't have any value until you get it repaired.

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